Frequently asked questions regarding the bank rebranding
Changing the bank’s identity and logo will have no impact on any of your existing loans. However, some changes will occur regarding the bank’s future products, which will improve customer service and other aspects. We will continue to update you on any developments or changes to our products.
Yes. We would like to confirm that our transition plans will ensure that this change in ownership and brand has no impact on the products and services you are currently enjoying with our Bank. All our branches / workforce will continue to operate as usual .We will ensure communicating any developments / potential changes to your good selves in a timely manner.
B. New products and services will be continuously developed based on Attijariwafa bank’s large catalogue, we will be informing you about these offers in due time.
No, we will not be changing prices or fees on any of our products and services. In case the fees or prices where to be changed, this will not be related to the change of the bank’s identity and logo. We will continuously communicate with you any developments or changes in prices or fees.
No extra procedures are required from your side.
No, your deposit account numbers will not change.
Would there be any changes in the interest rates when using my credit card with the new bank’s logo?
No, the interest rates on your credit card transactions will remain the same and any changes that may occur in the interest rates will not be related to changing the bank identity and logo. We will continuously communicate with you any developments or changes in credit card interest rates.